In a world in perpetual motion, providing clear, fluid and accessible information to passengers is a key challenge for transport operators. What if you could transform your communication into an optimal auditory experience?

Thanks to solutions from Voxygen, experts in voice technologies, you can revolutionise your announcements and offer a service that meets the expectations of your passengers. They guarantee messages in real time, understandable and adapted to each situation, for an unrivaled passenger experience.

🎯 Greater accessibility for all

One of the main advantages of text-to-speech is its significant impact on accessibility. Thanks to this technology, millions of people, including those with disabilities, can now access information that they would otherwise find difficult to understand.

Voxygen's ultra-natural speech synthesis goes beyond simply converting text into speech. It offers exceptional clarity, making it easy for anyone, whether visually impaired, dyslexic or with reading difficulties, to understand information in real time. Whether broadcasting announcements on public transport, alerts in times of crisis, or updates in busy environments, our technology guarantees a fluid experience that is accessible to all.

By facilitating access to crucial information in an intuitive way, Voxygen contributes to greater inclusion, reducing the barriers to information for a variety of audiences. Accessibility is thus guaranteed, enabling everyone to move around, find information and interact with their environment more independently.

⚡ Reactivity and real-time updates

In an environment where real-time information is the rule, responsiveness and accuracy are becoming crucial elements not only for guaranteeing customer satisfaction but also for strengthening the brand image.

Voxygen's text-to-speech technology automates the delivery of instant announcements, whether about disruptions, route changes or emergency situations. By reducing response times and providing up-to-date information, text-to-speech technology transforms a simple announcement system into a strategic tool for optimising the user experience.

Migrate your message creation systems using end-to-end text-to-speech for 100% fluid rendering with no concatenation and no artificial pauses between information. Speech synthesis allows you to send a complete text message at any time in real time to the ad delivery tool. No need to manage multiple sound files to assemble.

At a time when the customer experience is at the heart of every company's concerns, the ability to deliver clear and immediate messages is becoming a real driver of loyalty. Don't let uncertainty or a lack of communication have a negative impact on your travellers' experience. Thanks to our technology, your users benefit from fluid information, reducing the stress associated with unforeseen changes and increasing their confidence in your services.

With this in mind, the SNCF called on Voxygen to streamline its method of creating voice announcements while preserving its brand image through a recognised voice.

👉 Click here to read the SNCF case study

✨ Personalising the user experience

Text-to-speech goes far beyond simply converting text into speech. Today, it enables advanced personalisation of advertisements, adapted to each specific situation.

Thanks to cutting-edge technology, it is now possible to adjust the voice, intonation and speed of speech to suit the context, creating more fluid, natural and above all more engaging communication. This ability to personalise not only ensures that messages are better understood, but also creates a stronger connection with passengers, making each announcement more memorable. 

Text-to-speech is also a major asset in the context of the development of international tourism. Speech synthesis integrated into passenger information systems enables messages to be broadcast in different languages in real time. Your messages are accessible and understood by all travelers, whatever their country of origin. This is essential in busy international environments such as train stations, airports or public transport stations, where clear, accessible advertisements are crucial. Thanks to voice cloning technologies, it is now also possible to broadcast these multilingual messages in the same voice, to harmonise vocal identity.  

With Voxygen, you can customise voices, intonation and speech speed to create engaging messages tailored to each situation. This allows you to offer a tailor-made experience, reinforcing your brand image while ensuring a better user experience. You don't just distribute information, you create a real emotional connection with your users, which builds loyalty and improves their perception of your service.

💰 Reducing operating costs

Integrating voice synthesis into passenger information systems is much more than just a simple technological innovation; it is a real economic lever. Our solutions enable automated announcements to be broadcast 24/7, eliminating the need for manual recordings and limiting the use of human operators to manage real-time information. This reduces operational costs, and minimises the risk of human error, often responsible for misunderstandings or disruptions to the service.

By implementing an automated system, transport companies can make substantial savings by streamlining their operations. By limiting the need for manual intervention and automating communication processes, they can optimise their human and material resources, reducing recurring expenditure on managing announcements and making it easier to update voice messages.

The savings achieved can be reinvested in strategic initiatives such as improving infrastructures, extending services or optimising the user experience. In this way, the integration of text-to-speech becomes a trigger for sustainable growth and continuous improvement in service quality, while strengthening the company's competitiveness in the marketplace.

Text-to speech not only reduces operational costs, but also enables these savings to be reinvested in improvement projects that directly enhance user satisfaction, thereby contributing to the company's overall performance.

🔑 Ease of integration and fluidity of messages

Our text-to-speech solutions have been specially designed to integrate easily into existing transport infrastructures. Whether they are sound diffusion systems, mobile applications, interactive kiosks or other technological devices, Voxygen offers a product adapted to each environment: On-premise, Saas or embedded. Integration is fluid and rapid, with the assistance of our support team. This ease allows our customers to adopt the technology without difficulty, ensuring a smooth transition with their systems already in operation.

Compared with previous systems, which were often based on fixed audio recordings, our text-to-speech solution represents a significant advance. The recordings were often rigid and the concatenation of sequences caused discontinuities in the speech, making the message unnatural. This method was complex to implement and did not provide an optimal user experience.

Voxygen's technology enables messages to be managed from end to end, providing continuous and consistent voice playback. The absence of breaks or interruptions in the messages broadcast creates a more dynamic and engaging atmosphere. What's more, this fluidity contributes to clear, consistent communication.

🚀 Improving the passenger experience with Voxygen

In a sector where competition is strong and passenger expectations are increasingly high, text-to-speech enables transport operators to position themselves as innovative businesses that care about the user experience. By guaranteeing clear, accurate and continuously available announcements, this technology improves passenger satisfaction while strengthening the brand image of transport operators. 

By rethinking passenger information, Voxygen can help you stand out from the crowd and offer an innovative, efficient and user-centred service. 

Don't wait any longer. Get in touch with us! 📞